About Us

Carolina Outreach is an established, community-based LLC dedicated to providing confidential, individualized services to individuals in offices across North Carolina. In 2017, Carolina Outreach partnered with Alliance Behavioral Healthcare to create the first Behavioral Health Urgent Care (BHUC) in North Carolina.

The INDY Week newspaper describes the BHUC as “the psychiatric version of an urgent care clinic — a destination for patients who may need their medications refilled or want to be seen by a clinician for anxiety or depression, but don’t need to go to the hospital or a higher-level crisis facility.”

Currently, we are the only approved alternative option other than the emergency room for children under the ages of 18 who are experiencing or are at risk of experiencing a crisis episode, or who have run out of medication for their mental health needs.

The Carolina Outreach BHUC’s goal is to provide crisis counseling, safety assessments, medication refills, and connection to further mental health care, thereby reducing emergency room admission rates in North Carolina.

North Carolinians with psychiatric needs seek crisis services through the emergency room at nearly twice the rate of patients in other states. Often these patients end up waiting for hours to be seen, only to be discharged with a week of medications and limited connection to ongoing care. We provide concise, comprehensive access to psychiatrists, nurse practitioners, social workers, and other clinical staff in a safe, respectful environment.